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The Setsebi Sort

Disciplines and Levels

Every expert, session, event and job carries a level and a discipline, so a search finds the right person for the room.

A building cross-section with seven floors, from the shop floor to the boardroom, and people at work on each

The Seven Levels

Who is in the room.

CodeLevelWho it coversTypical training
L1Frontline and operationsMachine and plant operators, production and warehouse staff, drivers, security, cleaning and grounds teams.Equipment operation, plant safety, materials handling, housekeeping standards, defensive driving, basic literacy for the job.
L2Customer-facingReceptionists, switchboard, front desk, retail floor, sales representatives, service and call centre staff.Telephone and reception, client handling, service recovery, selling skills, complaint resolution, professional presentation.
L3Technical and professionalFinance, human resources, IT, engineering, communications, marketing, procurement and legal staff.Function-specific technical work, systems and tools, professional standards, reporting, the software the function runs on.
L4Supervisory and line managementTeam leaders, shift supervisors, line managers, department heads - the layer promoted into management without being taught it.Supervision, performance management, delegation, discipline and grievance, labour law for supervisors, running a shift.
L5Senior managementHeads of function, general managers, regional managers, executives below board level.Leadership, operational strategy, budgeting and financial literacy, change management, risk, negotiation.
L6Executive and boardChief executives, executive directors, non-executive directors, trustees, board committees.Corporate strategy, governance and directors' duties, board conduct and effectiveness, succession, stakeholder and crisis response.
L7Whole team and cross-levelWhole departments or whole companies together, across every level in one room.Team building, communication, culture and values, ethics, safety culture, wellness, strategy cascades and off-site retreats.

The Seventeen Disciplines

What it is about.

Why Both

Ask a directory for leadership and it hands you the same forty names whether you are training a shift supervisor or a board. They are not the same job, the same room or the same price. Filter by level and discipline together and the noise disappears.

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