Compliance
The standard a listing is held to, what our checks prove, and what remains yours to establish before you contract anyone.
The short version
- Setsebi introduces. It does not employ, supervise, insure or guarantee any practitioner listed here.
- Our checks establish that a person is real, reachable and does the work they claim. They do not establish that the person is the right hire for your particular brief.
- Qualifications, registrations, tax status and insurance are declared by the practitioner. Ask to see the documents yourself.
- The engagement is contracted directly between your organisation and the practitioner. Setsebi is not a party to it.
- Carry out your own due diligence before you sign and before you pay. Nothing on this page is legal advice.
What our standard actually is
Setsebi holds every listing to a standard we can defend, and we would rather state its edges plainly than let it be read as more than it is.
- The practitioner test. Would a serious company hire this person to do the job, not merely to teach it. Someone who has run the function is listed. Someone who has only studied it is not.
- Gate one, the address. A one-time code is emailed to the address given, and nothing is recorded until that code comes back. This proves the address is real and in the hands of the person using it.
- Gate two, the person. A person at Cabanga confirms the practitioner does the work they claim, and speaks to references where they are given. References are never published.
- No half-listed state. A listing that has not cleared both gates does not appear on the register at all - not in a count, not in a filter, not by a guessed address.
What our checks do not prove
This is the part most registers leave unsaid. Clearing our gates is a floor, not a warranty, and the following sit outside anything we can confirm on your behalf.
- Statutory registration. Where a discipline requires a licence, council registration or a practising certificate, the practitioner declares it. We hold no live feed from any regulator, and a registration valid on the day we checked can lapse afterwards.
- Qualifications and accreditation. Setsebi is not an accreditation body and awards nothing. Where a certificate matters to you, ask for it and verify it with the awarding institution.
- Insurance, tax and company standing. Professional indemnity cover, tax clearance, VAT registration and good standing are matters between you, the practitioner and the relevant authority.
- Suitability for your brief. Being excellent at a discipline and being right for your people, your sector and your room are different questions. Only you can answer the second.
- Outcomes. No introduction can guarantee that training changes behaviour. We introduce capable people; results depend on the work you both do afterwards.
What we ask you to do
Treat a Setsebi introduction the way you would treat a strong referral from a trusted colleague: a serious starting point that still deserves your own checking.
- Ask for the documents that matter in your sector - registration, certification, indemnity cover, tax clearance - and verify them at source.
- Take up at least one reference of your own, from an organisation comparable to yours.
- Brief in writing. Agree the scope, the levels being trained, the delivery mode, the dates and the fee before anything begins.
- Contract directly with the practitioner, and keep your own record of what was agreed.
- Where the training is to be claimed against a training levy or a skills fund, confirm the current rules with the authority in your market before you plan around it.
Levies and public funds
Several of our markets operate compulsory training levies and skills-development funds, and organisations often ask whether an engagement made here can be claimed against them.
It may well be able to be. Setsebi administers none of those schemes, speaks for none of the authorities that run them, and makes no representation that a given engagement, practitioner or course qualifies. The rules differ by market, change without notice, and frequently turn on the accreditation of the provider rather than the quality of the training. Confirm your position in writing with the relevant authority before you plan around a claim.
Standards we hold ourselves to
- What we publish, and what we hold back. Where a check has not run, the listing says so in plain words rather than staying silent about it.
- Practitioners are named, organisations are not. A register only works if the supply side is public. A training need is commercially sensitive, so buyers stay anonymous.
- References are private. They are taken up for verification and are never published or passed on.
- We are not neutral, and we say so. Cabanga Africa and people connected to it appear on this register as practitioners. A listing here is never a statement that we have no relationship with the person listed.
- Removal on request. A practitioner who asks to come off is removed, and the listing is gone at the next update.
Reporting a concern
If a listing here misrepresents someone, if a practitioner behaved improperly on an engagement that began with an introduction from us, or if anything on the register is inaccurate, tell us. Write to info@cabanga.africa or send a message on WhatsApp. A concern that is upheld suspends the listing while it is looked into, and removes it if it is not resolved.
This page describes operating practice. It is not legal advice, and it does not limit any right you hold under the law of your own market. Where it and our Terms differ, the Terms govern.