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Version 2.1

Privacy Notice

What personal information Setsebi Africa collects, why, who sees it and what your rights are, wherever you are.

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Who Is Responsible

Setsebi Africa (a Cabanga Africa Group company) is the responsible party (data controller) for Setsebi Africa. Privacy desk: info@setsebi.africa.

What We Collect

  • Account details: name, email, password (stored only as a one-way hash), gender, home country and town, time zone, currency
  • Profile details you choose to add: photo, banner, intro video, headline, work history, qualifications, publications, skills
  • What you do on Setsebi: posts, comments, messages, bookings, tickets, applications, reviews
  • Payments: amounts, references and the status Paystack reports. Card numbers go to Paystack and never reach Setsebi.
  • Security records: sign-in attempts, the devices you sign in from, and the web addresses that refer visitors

Why We Use It

To run your account and the services you ask for, to keep the money safe in escrow, to issue invoices and keep accounting records the law requires, to stop spam and abuse, and to send the notifications you choose. We do not sell personal information and we do not show third-party advertising.

Who Sees It

Members see what you put on your profile and post. Experts and organisers see the details of people who book or buy from them. Employers see the profiles of people who apply to their jobs, and of people who switch on Open to Work. The back office sees what it needs to verify roles, settle disputes and keep the platform safe. Service providers that process data for us: Paystack for card payments, our email provider, and our hosting provider.

Photos and Location

Photos are re-encoded when they are uploaded, which removes hidden camera and location data.

Your Rights

You can see and correct your information in Settings and on your profile, download your invoices, and delete your account. You can ask us for a copy of what we hold, to correct it, to stop a use you object to, or to delete it, by writing to the privacy desk. Financial records are kept for as long as tax law requires.

By Jurisdiction

Setsebi follows the data protection law of the countries where its members are. In particular:

  • Botswana: the Data Protection Act. Complaints can go to the Information and Data Protection Commission.
  • South Africa: the Protection of Personal Information Act (POPIA). Complaints can go to the Information Regulator.
  • Nigeria: the Nigeria Data Protection Act. Complaints can go to the Nigeria Data Protection Commission.
  • Kenya: the Data Protection Act. Complaints can go to the Office of the Data Protection Commissioner.
  • Zimbabwe: the Cyber and Data Protection Act.
  • Zambia, Uganda, Rwanda, Ghana, Egypt and other markets: their national data protection laws.
  • European Union and United Kingdom visitors: the GDPR and UK GDPR. Our lawful bases are the contract with you, our legitimate interest in keeping the platform safe, and your consent for analytics.

Information can be stored on servers outside your country. Where that happens we use providers that protect it to the standard your law requires.

Cookies

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